Boston Globe and Paymate Rockland Trust, Part Two

November 18, 2015

As the hardreading staff noted yesterday, the Boston Globe has gotten mighty cozy with Rockland Trust, with the local bank essentially co-opting the paper’s Talking Points column in its Business section.

What we failed to note was the omission of said bank in this Talking Points item yesterday:

Mass. Banks Given Low Marks for Customer Service

The two largest retail banks in Massachusetts have some of the least satisfied customers, according to an annual survey of financial services firms.

Bank of America, the largest retail bank in Massachusetts, scored the equivalent of a D+, or a 68 on a 100-point scale of customer satisfaction, according to the survey by American Customer Satisfaction Index, LLC, a Michigan research firm. The survey asked 70,000 consumers about the quality of service at their banks, from whether tellers are helpful, interest rates are competitive, and websites and mobile applications are easy to navigate.

That’s below other major national banks, including Wells Fargo & Co. (with a top score of 75), Citigroup Inc. (73) and JP Morgan Chase & Co. (71).

Customers gave Providence-based Citizens Financial Group, Inc., the second-largest bank in Massachusetts by deposits, the equivalent of a C, with score of 70. It was the lowest among large regional banks, including Capital One Financial Corp. of Virginia (77) and TD Bank, NA of New Jersey(75).

 

That’s a lotta numbers from the American Customer Satisfaction Index, yeah?

But notably absent: Rockland Trust.

Consequently, we plugged Rockland Trust into the ACSI search box and came up empty.

 

Screen Shot 2015-11-18 at 1.19.57 AM

 

So . . . huh.

P.S. Here’s how Rockland Trust sets the Agenda in today’s stately local broad$heet.

 

Screen Shot 2015-11-18 at 10.20.06 AM

 

P.P.S. From our Bury the Lede desk

We’ve been totally remiss in failing to point this out from Sunday’s Globe:

 

Screen Shot 2015-11-18 at 10.21.59 AM

 

That would be – yes! – Rockland Trust at No. 1. More, obviously, to come.

Advertisements

Boston Globe Leases Out Even More Editorial Content

April 20, 2018

The Boston Globe is selling itself for parts.

For three years now the hardreading staff has chronicled the $tately local broadsheet’s slapping corporate logos on a series of editorial material – from lending Capital to Suffolk University to mortgaging part of its Business section to Rockland Trust to double-dipping on the Prouty Garden dustup at Boston Children’s Hospital  to ensuring that Cross Insurance could “present” part of the Globe’s Arts section.

Now comes the Kripalu Center for Yoga and Health‘s mash note to Meredith Goldstein in today’s Love Letters column.

Close-up for the presenter-impaired:

Just last week we noted how relentlessly the Globe’s print edition was flogging the Love Letters podcast in quarter-page ads that are also Kripaluscious.

Stay tuned – we’re guessing the Globe next sells The Metro Minute to Swatch.


Boston Globe Auctions Off More of Its News Pages

March 12, 2018

As the hardreading staff dolefully noted over the past few years, the Boston Globe’s editorial content has increasingly been playing footsie with marketing partners ranging from Suffolk University to Steward Health Care System to Rockland Trust to the Star Wars franchise.

Now comes Cross Insurance to “present” this page in yesterday’s Boston Sunday Globe Arts section.

 

 

(To be sure graf goes here)

To be sure, the hardreading staff has seen no Cross Insurance tit-for-tad in the $tately local broadsheet. But there is this sponsored content produced by BG BrandLab, the Globe’s in-house shop for producing ads in sheep’s clothing.

 

 

Yes yes – we’re aware that a disclosure line sits atop the website, albeit as inconspicuously as possible.

And if you click on the Information doohickey, this drops down.

 

 

Raise your hand if you ever click on that doohickey. Yeah, us neither.

Regardless of the level of transparency, we’re just uneasy overall about attaching financial interests to editorial content.

Never the twain should meet, right?

Or are we just hopelessly out of date?


Boston Herald Joins Globe in Editorial Bake Sale

December 18, 2015

As the hardreading staff has noted in detail, the Boston Globe has of late been leasing out editorial content to paymates of various stripes, from Rockland Trust to Suffolk University to Steward Health Care System.

And now, not surprisingly, the stealthy local tabloid wants in on the auction – in this case via Boston Herald Radio, the streaming audio service that up to dozens of people listen to.

Today’s Herald, page 17:

 

Screen Shot 2015-12-18 at 4.19.45 PM

 

Upper right:

 

Screen Shot 2015-12-18 at 4.20.34 PM

 

The frosty (cashword) local tabloid has often run excerpts from BHR interviews alongside its daily promotional ad. But this is the first time the interview is “Sponsored Content” – that is to say, an ad itself.

We get it that newspapers have to come up with creative ways to generate revenue, which is one reason all this sponsored content is suddenly popping up.

We’re just wondering if there’s any bottom to that well.


Boston Globe Extends Editorial Bake Sale to Arts

December 14, 2015

As the hardreading staff has recently noted, the Boston Globe has lately been auctioning off various sections of the paper to the highest marketing bidder.

Call the roll of recent acquisitions:

First the $tately local broadsheet mortgaged past of its Business section to Rockland Trust.

Then Suffolk University turned the Globe’s Capital Section into a satellite campus – especially Joshua Miller’s Political Happy Hour.

Representative sample from yesterday’s Business section:

 

Screen Shot 2015-12-14 at 1.51.11 AM

 

Beyond that, Steward Health Care System is co-paying for James Pindell’s Ground Game coverage of the presidential primaries.

Now comes the Boston Globe Arts Auction.  First there was this tease on Page One of yesterday’s Arts section.

 

Screen Shot 2015-12-14 at 1.52.44 AM

 

Then there was this two-page spread by Mark Feeney about the upcoming Star Wars release.

 

Screen Shot 2015-12-14 at 1.53.33 AM

 

Note the Showcase MX4D ad at upper left. Sure looks like paidvertorial, doesn’t it?

Then note this ad one page later.

 

Screen Shot 2015-12-14 at 1.54.20 AM

 

Do we see a pattern emerging here?

Better question: Is there any Boston Globe editorial content that’s not for sale?

Just wondering.


Boston Globe Lends Capital to Suffolk University

December 4, 2015

It wasn’t that long ago that the Boston Herald served as a sort of satellite campus for Suffolk University, teaming up on everything from polling to webcasts to editorial content.

But now Day Hop U has transferred out of the flunky local tabloid and enrolled in the Boston Globe’s Capital section.

Page One of today’s $tately local broadsheet (see bottom).

 

Screen Shot 2015-12-04 at 12.23.19 PM

 

And Page One of the Capital section (see top and bottom).

 

Screen Shot 2015-12-04 at 12.24.45 PM

 

 

Inside, readers get a fuller picture of the Globe/Suffolk collaboration, especially the Suffolk Solutions – what to call it? – marketing initiative that also include Globe reporter Joshua Miller’s Political Happy Hour (which now features a Suffolk University logo). The ad on page 3:

 

Screen Shot 2015-12-04 at 12.26.46 PM

 

For the body copy-impaired:

 

Screen Shot 2015-12-04 at 12.38.17 PM

 

If you go to the Suffolk Solutions site embedded in BostonGlobe.com, you find this “Sponsored” home page:

 

Screen Shot 2015-12-04 at 12.44.13 PM

Screen Shot 2015-12-04 at 12.44.58 PM

 

And here’s the video, which features Rachel Cobb, associate professor and chair of Suffolk University’s Department of Government, who’s also featured in the print ad.

 

 

Don’t be surprised if Dr. Cobb also finds her way into some of the Globe’s editorial coverage of local politics.

The Suffolk alliance is the second of these sponsorships the Globe has recently unveiled (the hardreading staff noted this one with Rockland Trust in the Business section last month).

But – wait – there’s yet a third, comfortably nestled in the Globe’s front-page News in brief column:

 

Screen Shot 2015-12-04 at 12.24.20 PM

 

Yes, apparently the $tately local broadsheet has also auctioned off James Pindell’s Ground Game vertical covering the presidential primaries. The highest bidder? Steward Health Care System.

 

Screen Shot 2015-12-04 at 1.01.21 PM

 

We look forward to further leasing out of the Boston Globe’s editorial content. Your suggestions go here . . .


Local Bank Is Embed With The Boston Globe

November 17, 2015

As the hardreading staff has previously noted, these are banner days for advertisers at the stately local broad$heet, which is providing lots of flexibility in selling ad space.

Even more notable, ads are literally In the news at the Globe nowadays.

From today’s front page:

 

Screen Shot 2015-11-17 at 10.36.06 AM

 

It’s not like the Globe hasn’t leased out this space before, as we painstakingly chronicled last year. But at least in the case of the Citizens Bank embeds, the paper had the decency – sporadically – to label it an advertisement.

With one day:

 

screen-shot-2014-01-23-at-1-00-40-am1

 

Without the next day:

 

screen-shot-2014-01-23-at-9-07-13-am

 

Withever.

The Rockland Trust arrangement is different, though. Citizens Bank accompanied its embeds – embads? – with a traditional ad at the bottom of Page One. Rockland Trust’s ad runs alongside the Talking Points column in the Globe’s Business section.

 

Screen Shot 2015-11-17 at 2.22.06 PM

 

But wait . . . there’s more . . .

Check out the details in the ad:

 

Screen Shot 2015-11-17 at 10.37.27 AM

Screen Shot 2015-11-17 at 10.37.55 AM

 

See? It’s Business Journalism. There are Events. And there’s Advice. All right here at a native advertising site.

A new level indeed.

Oh, yes – there’s also a native ad on the Globe’s Today’s Paper page (see lower right).

 

 

Screen Shot 2015-11-17 at 2.30.00 PM

 

Lots of talking points here. Discuss among yourselves.


Boston Globe Likely Didn’t ‘Resort’ to Pay-for-Play

April 16, 2018

One of our splendid readers alerted the hardreading staff to an interesting twofer in yesterday’s Boston Sunday Globe.

First, this “suspiciously glowing” review of RiverWalk Resort in New Hampshire, which ran on Page One of the Travel section.

 

 

Then this full-page ad on page three of the Address section.

 

 

Splendid reader asks: “Coincidence?”

Most certainly not, although not in the way you might think. We’re guessing the piece begat the ad, rather than the other way around.

(To be sure graf goes here)

To be sure, the $tately local broadsheet has played footsie with its advertisers on numerous occasions, as the hardtsking staff has repeatedly noted.

So we’re not saying pay-for-play is entirely out of the question; we just don’t think that’s the case here.


Boston Globe Editorial That Looks Like Advertising

January 29, 2016

First in what we think might be a long-running series

Did the Boston Globe just reprint a Delaware North/Boston Properties press release?

From yesterday’s mately local broadsheet:

 

Screen Shot 2016-01-29 at 12.52.41 AM

 

Close-up of the un-bylined piece:

 

Screen Shot 2016-01-29 at 12.53.13 AM

Screen Shot 2016-01-29 at 12.53.34 AM

 

Text from the “Globe Staff”:

Boston Properties and Delaware North Wednesday officially launched construction of a massive new complex on Causeway Street in front of TD Garden and North Station. Dubbed, “The Hub on Causeway,” the first phase of the complex underway will include a new grocery store from Star Market, a 15-screen movie theater from ArcLight Cinema, office space, and underground parking.

The first phase is to open in late 2018.

Additional phases would bring a 38-story residential tower, and two shorter towers for offices and a hotel.

The developers are also building a new entrance to North Station as well as an underground connection between the train and subway stations.

 

Sure sounds like a press release to us.

That reminded the hardstashing staff of a post we uncharacteristically held off publishing several weeks ago:

When its home delivery isn’t going Chernobyl, the Boston Globe has been all about advertising partnerships lately. So you’ll excuse us if we wonder about this piece in [the January 3rd] Address section of the $tately local broadsheet.

 

Screen Shot 2016-01-04 at 12.43.07 AM

 

Up close:

 

Screen Shot 2016-01-04 at 1.38.15 PM

Screen Shot 2016-01-04 at 1.38.39 PM

Screen Shot 2016-01-04 at 1.38.59 PM

 

The hardcounting staff tallies the plugs (and potential advertisers) thusly:

Heidi Pribell/Pribell Interiors: 5

Medusa Studio: 1

Visual Comfort: 1

Osborne and Little: 1

Oly: 1

Global Views: 1

Bernhardt: 1

Ballard Designs: 1

 

Maybe nothing will come of this. Maybe something will. We’ll keep an eye out.

[Full disclosure: In truth, we’ve been less than vigilant in tracking the potential advertisers above. We’ll try to do better in the future.]

But Delaware North/Boston Properties?

That’s a done deal.