Boston Dailies: Today’s Globe Palin by Comparison

January 21, 2016

Excellent compare ‘n’ contrast material in today’s Boston papers. Let’s start with the jokes, shall we?

Boston Herald’s Jerry Holbert:

 

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Boston Globe’s Dan Wasserman:

 

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That pretty well sums up the one-and-a-half sides of Sarah Palin, wouldn’t you say?

Then there’s Patriots Darius Fleming’s dramatic, window-shattering rescue of a woman trapped in a car after a three-vehicle crash on Route 1 in Walpole last week. Story in the Herald:

Hero Pat scolds trolls

Cops, witnesses confirm rescue 

The New England Patriots player who police said did the right thing by rescuing a woman trapped in a car took to Twitter late yesterday to condemn all the haters who doubted his good deed.

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The Globe had quite a different story.

Fleming hailed as hero

Patriot LB aided woman in crash

FOXBOROUGH — Heroes don’t always wear capes — sometimes they wear football uniforms.

Patriots backup linebacker Darius Fleming played in Saturday’s playoff victory over the Chiefs with 22 stitches in his right calf, two days after cutting his leg after he kicked out the window of a car to assist a woman who had just gotten into a three-car accident on Route 1, near Gillette Stadium.

“Obviously he had no regards for himself. Just wanted to get the girl out,” said eyewitness Stephanie Kube. “Came in, saved the day and left. A true hero.”

 

Not a word about the trolls.

Nor did the lately local broadsheet have a word about racial tensions at Boston Latin School, which was Page One in the Herald.

 

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The story:

Black students raise race issues

Group calls out Boston Latin officials

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Black students at Boston Latin, the nation’s oldest, most prestigious public school, set off a social media firestorm this week, accusing the elite exam school of ignoring the casual use of racial slurs and offensive online taunts.

In a YouTube video posted Monday, two students representing a group called Black Leaders Advocating for Change and Knowledge said the school has turned a deaf ear to their concerns about classmates’ racial slights.

“We are here to make our voices heard, to show BLS administration and everyone that we refuse to be silenced and we’re not afraid to speak up,” the students say in the video. “We’re here to use this campaign to unite our community, to unite the community of black alumni and the students of color at BLS and schools like it.”

 

Examples from the tweetly local tabloid:

 

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We’ll see if there’s Change and Knowledge on Morrissey Boulevard anytime soon.

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Useless Boston Herald Still AWOL on Globe Meltdown

January 7, 2016

The hardreading staff has been thoroughly flummoxed by the Boston Herald’s recent abdication of its sacred duty to pummel crosstown rival Boston Globe on any and all occasions.

And what an occasion the stately local broadsheet has presented in its current inability to deliver its print edition to vast swaths of home subscribers.

An inability, by the way, the lately local broadsheet is now kind of hiding.

Start with this now-routine note on the Globe’s homepage.

 

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Click on the ConsumerUpdate link inside the box and you get the Member Center Login. Click on the Note to subscribers above the box and you get this:

 

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Click on that ConsumerUpdate link and you finally get to the tough luck towns du jour.

 

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Today’s unlucky number of “delivery delay” zip codes: 100.

The whole runaround is just lame.

But the fraidy local tabloid is even lamer, because it continues to ignore the Globe delivery meltdown. Not to mention ignoring Boston GlobeSox owner John Henry’s hot little tweet yesterday about a piece by the Unsinkable Emily Rooney at WGBH News (note the Update at bottom).

 

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Don’t think we’ve heard the end of this one yet. But don’t bother checking the Herald about it.


Boston Globe Can’t Even Deliver ePaper Right

January 6, 2016

As the hardlyreading staff noted the other day, just as delivery of the Boston Globe print edition went Chernobyl, the lately local broadsheet also introduced a redesigned ePaper.

To wit:

 

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Concerning the redesign we wrote this:

Are we the only ones who think the new Globe ePaper is a classic case of schlimmbesserung? You know, to make worse by trying to improve?

 

Apparently we are not. From splendid reader Bill from Salem, MA:

It’s an insult to sell [the change in home-delivery distributors] as a benefit to subscribers when it was nothing more than switching to a lowball competitor. Wanna bet it’s the same deal with the recent change of the e-paper interface from the excellent NewspaperDirect platform to the new, infuriatingly clunky “improved” version – unreadable menus, incomplete menu listings, starts with yesterday’s edition, no jumpline links, hidden page thumbnails, etc., etc.

 

Absolutely right. The whole format is so user-unfriendly, the grassy knollers will soon be claiming that it’s a plot to drive readers to the print edition.

P.S. In their wisdom, the Globeniks have switched the entire ePaper archive to the new format too. A real bunch of Einsteins, eh?


Globe Cries ‘Uncle’, Goes Back to Old Distributor

January 6, 2016

Rule #1: Don’t trust anything Boston Globe executives say these days.

Exhibit A: Here’s what Globe CEO Mike Sheehan said on WGBH’s Greater Boston Monday night:

Mike Sheehan: Part of those options we’re considering are dividing up those [undelivered] areas and bringing in some other distributors to help and getting this solved very very fast.

Jim Braude: You couldn’t undo this and just go back to the prior company?

MS: No – no, ACI is doing a very good job in certain geographies.

 

Then again, there’s this in today’s lately local broadsheet:

Globe splits deliveries between two companies

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After more than a week of confounding problems getting newspapers to subscribers, The Boston Globe has turned to its former distribution partner to handle about half of its home deliveries across the region, Globe chief executive officer Mike Sheehan said on Tuesday.

The deal with Publishers Circulation Fulfillment Inc. follows an unexpectedly difficult rollout for the Globe’s new distribution firm, ACI Media Group Inc., which left tens of thousands of newspapers undelivered in its first week after taking over distribution within the Boston region on Dec. 28.

 

So, to recap: The Globe tore the sheets with former distributor Publishers Circulation Fulfillment in order to hook up with new squeeze (the drivers) ACI Media, but now the Globe and PCF are friends with benefits.

Not to get technical about it, but Mike Sheehan seems to be telling the truth a little bit at a time.

Rule #2: Don’t expect the Boston Herald to tell you anything about the Globe delivery meltdown.

Once again, the fraidy local tabloid is a day late, dolor short. Ignoring a major malfunction by your crosstown rival is not just bad journalism, it’s bad business. But at least they’re consistent.

Rule #3: Don’t expect the Globe’s publisher to stand the gaffe.

After a long hibernation, Boston GlobeSox owner John Henry – finally – weighs in today with this mealy-mouthed Letter From the Publisher.

We apologize to our loyal readers

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The Globe’s responsibility to this community is to bring it the news. I would like to share some news now about why we have failed to meet this objective for many readers over the past 10 days, how we are working to fix the problems, and a bit about the root causes.

First, I want to personally apologize to every Boston Globe subscriber who has been inconvenienced. We recognize that you depend on us, and that we’ve let you down. We’re working around the clock on a variety of fronts to solve this. To that end, I also want to thank everyone at the Globe who pitched in to get some 20,000 Sunday papers delivered last weekend.

Getting a daily newspaper to your front door is a complicated exercise in logistics .  . .

 

And blah blah blah . . .

Helpful hint: Wear asbestos glove while reading the comments.

Rule the Last: When the paper you own goes Chernobyl, don’t turtle for 10 days, then tell us how tough your job is. It’s just not manly.

UPDATE: Totally forgot (since it’s become so routine) – no Globe today. The “delivery delay” list is down to 91, but the hardlyreading staff is still on it.


Boston Globe Delivery Meltdown, Day 6

January 2, 2016

Well the hardlyreading staff failed to receive its Boston Globe today, same as the last two days, but at least the lately local broadsheet included our zip code in its daily “delivery delay” list.

 

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That’s 111 zip codes if you’re keeping score at home. (We miscounted earlier on Twitter.)

Globe chief executive Mike Sheehan has claimed that “[b]y Wednesday, 95 percent of home-delivery subscribers received their papers,” but given the Twitstorm that’s raged all week, that seems highly unlikely.

Two additions from our splendid readers:

• David Shea on why the Herald has been AWOL on this story:

 

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• And Sharon Machlis added this bit of background:

 

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(Link here.)

Fun fact to know and tell: Click on any link for the aptly named ACI Last Mile Network, which is the Globe’s new improved delivery partner, and you get this:

 

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Huh.

One last note: This note from the Boston Globe Team.

Dear Subscriber,

We know that you have reached out to us this week to discuss your service interruption, and we apologize to those who did not get through. We are working around the clock to resolve our Customer Service and operational issues and get your paper to your door on time.

In the meantime, your home delivery account will be credited for this entire week. This will happen automatically; you do not need to take any action.

Once again, we apologize. For the most up-to-date information on delivery in your area and any new service announcements, please go to our dedicated delivery change page: BostonGlobe.com/ConsumerUpdate.

Thank you,
The Boston Globe Team

 

This one’s headed for a Harvard Business School case study, no?


Trial and Error: Boston Globe Catches Up

August 26, 2015

As the hard reading staff noted yesterday, the Boston dailies have reached a split decision on which high-profile local trials they’re covering: The Globe has been on the Owen Labrie alleged rape trial, while the Herald has been all over the Michelle Carter alleged text-message manslaughter case.

Today, though, the Globe doubled down with Laura Crimaldi’s piece on Metro Page One:

‘It’s now or never,’ text said to friend

Teen urged to kill himself, DA alleges

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NEW BEDFORD — She professed her love for him and promised to care for his grieving family when he was gone. All he had to do, she said, was take some Benadryl and let a combustion engine poison him with carbon monoxide. A life without pain awaited in heaven, she said.

“You have to just do it. . . . Tonight is the night. It’s now or never,” said one of the text messages Michelle Carter, then 17, is alleged to have sent to Conrad Henri Roy III in the days before his 2014 suicide.

The text message, among thousands the pair was said to have exchanged before Roy, 18, was found dead from carbon monoxide poisoning in his truck in Fairhaven on July 13, 2014, has become public as Bristol County prosecutors fight a defense request to have the involuntary manslaughter case against Carter thrown out.

 

Not to get technical about it, but the Herald’s Jessica Heslam had that story yesterday.

Then again, at least the lately local broadsheet did something on the trial it’s been largely ignoring.

The same cannot be said for the fusty local tabloid. The Herald is still not covering the St. Paul’s School case in New Hampshire, which is odd since you’d think the class issue – fancy prep school, entitled tradition of the senior salute, etc. – would appeal to the Heraldniks.

No? Huh.