Boston Globe Home Delivery Not Yet Gone Chernobyl

June 23, 2017

You splendid readers undoubtedly remember the Great Home Delivery Meltdown from last year when the Boston Globe switched distributors much to the paper’s regret.

This week the Globe not only moved into new downtown digs at 53 State Street, it also switched printing facilities, as Peter Doucette, Chief Consumer Revenue Officer, informed subscribers in an email.

 

 

That was Monday. All went well for three full days. Then came this.

 

 

Indeed, no Globe arrived yesterday at the Global Worldwide Headquarters of Two-Daily Town. When the same email came this morning, the hardreading staff braced itself for more home delivery headaches.

But lo and behold, both papers did arrive today.

So, well done, you former Morrissey Boulevardiers.

And mazel tov on the new home.

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Boston Herald Finally Turns on Globe

April 11, 2016

As the hardreading staff has noted, the Boston Herald has been alarmingly lax lately about holding its crosstown rival to task, both regarding the Boston Globe’s recent home delivery meltdown and last week’s Let’s remake the paper! We can use John Henry’s garage! memo from editor Brian McGrory.

But the feisty local tabloid is back on the job today, spurred on by yesterday’s front-page faux pas in the Globe’s Ideas section.

To (half)wit:

 

trump-front-page

 

Well today’s Herald is on that like Brown on Williamson, giving it classic jump-the-gutter treatment (Inexplicable Little Green Number sold separately).

 

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We’ll leave it to you splendid readers to decide whether you want to sample the goods: there’s a media reax piece and a thumbsucker from Jack Encarnacao, while Howie Carr mails in another shopworn litany of Globe mortal sins.

At least we know they’re awake on Fargo Street. Finally.


Fraidy Local Tabloid Won’t Cover the Boston Globe

April 10, 2016

What’s with the Boston Herald?

As the hardreading staff noted last month, the Herald resolutely refused to cover the Boston Globe’s Chernobylesque home delivery meltdown earlier this year. The Globe itself labeled it a “delivery debacle,” which we wrote “should be mother’s milk to the thirsty local tabloid but . . . nothing.”

Now comes the juicy memo from Globe editor Brian McGrory (first reported on Thursday in the redoubtable Dan Kennedy’s Media Nation) announcing a “no-sacred-cows analysis of our newsroom and what the Globe should look like in the future.”

McGrory framed it this way: “If a wealthy individual [who, presumably, is not John Henry] was to give us funding to launch a news organization designed to take on The Boston Globe, what would it look like?”

Regardless, don’t you want to hear the flamey local tabloid’s answer to that question? But over the past few days the Heraldniks have given us . . . bupkis.

Some speculate that the Herald has been laying off the Globe because the Globe prints the Herald. But that deal’s been in effect for three years and didn’t keep Herald columnist Howie Carr from lambasting the Globe for its Tsarnaev brothers coverage.

So why is the feisty local tabloid AWOL now?

All suggestions gladly accepted.


Herald Fails to Deliver on Globe Meltdown Finale

March 10, 2016

As the hardreading staff has dutifully noted, the Boston Herald has resolutely refused to cover the Boston Globe’s Chernobylesque home delivery meltdown over the past three months.

And that includes the lately local broadsheet’s white flag in yesterday’s edition.

Globe ends deal with delivery company

Subscriptions lost in transition debacle

The Boston Globe is cutting ties with the home delivery company whose problem-plagued takeover of service Screen Shot 2016-03-10 at 1.19.47 AMless than three months ago left thousands of angry customers in Greater Boston without newspapers.

Globe officials said Tuesday that ACI Media Group will soon no longer handle any of its routes. The Long Beach, Calif., company had retained part of the Globe’s business after the delivery debacle and after the newspaper’s decision to give many routes in the area to its previous vendor, Publishers Circulation Fulfillment Inc.

 

“Transition debacle” should be mother’s milk to the thirsty local tabloid, but . . . nothing.

Yo, Heraldniks: What the hell’s wrong with you?


Boston Globe Also Fails to Deliver on Refunds

February 8, 2016

When the Boston Globe’s home delivery went Chernobyl last month, the lately local broadsheet promised a credit to stiffed subscribers for the papers they failed to receive.

Turns out the Globe’s definition of credit doesn’t involve actual money. Here’s management’s latest email.

Dear Subscriber,

Many of you have contacted us recently regarding credits for missed deliveries.

Missed deliveries are credited to your account by extending your “paid through” date for the appropriate number of days. To view a detailed list of your credits by date, log in to BostonGlobe.com/MyGlobe and click on Delivery Credits in the Billing section.

We apologize for any inconvenience you may have experienced, or may still be experiencing, as a result of our delivery transition. We deeply appreciate your patience, and your loyalty to the Globe.

The Boston Globe Team

 

So instead of getting your money back, you get more papers that might or might not be delivered. Which, in turn, would extend your subscription even further.

Paging Mr. Kafka . . . paging Mr. Franz Kafka . . . 


Boston Herald Covers Barstool Sports But Not Globe

January 8, 2016

Wait, what?

Apparently the fraidy local tabloid, which has resolutely refused to report or opine on the Boston Globe’s current home delivery meltdown, has plenty of time to cover the meanderings of sexist laddie site Barstool Sports.

Barstool Sports sells majority stake to NY group

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Barstool Sports founder and CEO David Portnoy announced today that he has sold a majority stake in his company to New York’s The Chemin Group.

Portnoy, announced he was selling a 51 percent stake in his company in an “emergency press conference” video filmed in Times Square.

The deal is valued at somewhere between $10 million and $15 million.

 

But still nothing from the Herald on the Biggest. Snafu. Ever at its crosstown rival?

That’s messed up, yo.

P.S. The hardlyreading staff hardly has to say it, but no Globe today, either. We’re now 4-for-12 in the Great Boston Meltdown.


Useless Boston Herald Still AWOL on Globe Meltdown

January 7, 2016

The hardreading staff has been thoroughly flummoxed by the Boston Herald’s recent abdication of its sacred duty to pummel crosstown rival Boston Globe on any and all occasions.

And what an occasion the stately local broadsheet has presented in its current inability to deliver its print edition to vast swaths of home subscribers.

An inability, by the way, the lately local broadsheet is now kind of hiding.

Start with this now-routine note on the Globe’s homepage.

 

Screen Shot 2016-01-07 at 10.04.24 AM

 

Click on the ConsumerUpdate link inside the box and you get the Member Center Login. Click on the Note to subscribers above the box and you get this:

 

Screen Shot 2016-01-07 at 10.11.00 AM

 

Click on that ConsumerUpdate link and you finally get to the tough luck towns du jour.

 

Screen Shot 2016-01-07 at 10.14.28 AM

 

 

Today’s unlucky number of “delivery delay” zip codes: 100.

The whole runaround is just lame.

But the fraidy local tabloid is even lamer, because it continues to ignore the Globe delivery meltdown. Not to mention ignoring Boston GlobeSox owner John Henry’s hot little tweet yesterday about a piece by the Unsinkable Emily Rooney at WGBH News (note the Update at bottom).

 

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Don’t think we’ve heard the end of this one yet. But don’t bother checking the Herald about it.