Boston Globe Can’t Even Deliver ePaper Right

January 6, 2016

As the hardlyreading staff noted the other day, just as delivery of the Boston Globe print edition went Chernobyl, the lately local broadsheet also introduced a redesigned ePaper.

To wit:

 

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Concerning the redesign we wrote this:

Are we the only ones who think the new Globe ePaper is a classic case of schlimmbesserung? You know, to make worse by trying to improve?

 

Apparently we are not. From splendid reader Bill from Salem, MA:

It’s an insult to sell [the change in home-delivery distributors] as a benefit to subscribers when it was nothing more than switching to a lowball competitor. Wanna bet it’s the same deal with the recent change of the e-paper interface from the excellent NewspaperDirect platform to the new, infuriatingly clunky “improved” version – unreadable menus, incomplete menu listings, starts with yesterday’s edition, no jumpline links, hidden page thumbnails, etc., etc.

 

Absolutely right. The whole format is so user-unfriendly, the grassy knollers will soon be claiming that it’s a plot to drive readers to the print edition.

P.S. In their wisdom, the Globeniks have switched the entire ePaper archive to the new format too. A real bunch of Einsteins, eh?


Hey, Kevin Cullen: The Globe’s Not Here!

January 4, 2016

The hardlyreading staff held hostage: Day 8.

Random notes from around the Globe:

• Today’s edition of the Boston Globe plunks its delivery woes right on Page One.

 

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Crosstown, the Boston Herald has yet to mention the meltdown. We don’t care who prints the fraidy local tabloid – that’s just journalistic malpractice.

 

• Are we the only ones who think the new Globe ePaper is a classic case of schlimmbesserung? You know, to make worse by trying to improve?

 

• Kevin Cullen’s front-page piece today is a hoot. Favorite part:

Whatever they pay the delivery people, it’s not enough, and it’s more than a little depressing to think this debacle has been brought about by a desire to pay them even less.

 

Interesting Twitter exchange yesterday in the wake of Cullen’s piece going online. First:

 

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Then:

 

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Huh.

 

Rapid strides! Today’s “delivery delay” list is down to 112 zip codes (from 117 yesterday).

 

• Free the Zippy the Pinhead One!

 

More, most likely, to come.