Boston Globe and Paymate Rockland Trust, Part Two

November 18, 2015

As the hardreading staff noted yesterday, the Boston Globe has gotten mighty cozy with Rockland Trust, with the local bank essentially co-opting the paper’s Talking Points column in its Business section.

What we failed to note was the omission of said bank in this Talking Points item yesterday:

Mass. Banks Given Low Marks for Customer Service

The two largest retail banks in Massachusetts have some of the least satisfied customers, according to an annual survey of financial services firms.

Bank of America, the largest retail bank in Massachusetts, scored the equivalent of a D+, or a 68 on a 100-point scale of customer satisfaction, according to the survey by American Customer Satisfaction Index, LLC, a Michigan research firm. The survey asked 70,000 consumers about the quality of service at their banks, from whether tellers are helpful, interest rates are competitive, and websites and mobile applications are easy to navigate.

That’s below other major national banks, including Wells Fargo & Co. (with a top score of 75), Citigroup Inc. (73) and JP Morgan Chase & Co. (71).

Customers gave Providence-based Citizens Financial Group, Inc., the second-largest bank in Massachusetts by deposits, the equivalent of a C, with score of 70. It was the lowest among large regional banks, including Capital One Financial Corp. of Virginia (77) and TD Bank, NA of New Jersey(75).

 

That’s a lotta numbers from the American Customer Satisfaction Index, yeah?

But notably absent: Rockland Trust.

Consequently, we plugged Rockland Trust into the ACSI search box and came up empty.

 

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So . . . huh.

P.S. Here’s how Rockland Trust sets the Agenda in today’s stately local broad$heet.

 

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P.P.S. From our Bury the Lede desk

We’ve been totally remiss in failing to point this out from Sunday’s Globe:

 

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That would be – yes! – Rockland Trust at No. 1. More, obviously, to come.


Local Bank Is Embed With The Boston Globe

November 17, 2015

As the hardreading staff has previously noted, these are banner days for advertisers at the stately local broad$heet, which is providing lots of flexibility in selling ad space.

Even more notable, ads are literally In the news at the Globe nowadays.

From today’s front page:

 

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It’s not like the Globe hasn’t leased out this space before, as we painstakingly chronicled last year. But at least in the case of the Citizens Bank embeds, the paper had the decency – sporadically – to label it an advertisement.

With one day:

 

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Without the next day:

 

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Withever.

The Rockland Trust arrangement is different, though. Citizens Bank accompanied its embeds – embads? – with a traditional ad at the bottom of Page One. Rockland Trust’s ad runs alongside the Talking Points column in the Globe’s Business section.

 

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But wait . . . there’s more . . .

Check out the details in the ad:

 

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See? It’s Business Journalism. There are Events. And there’s Advice. All right here at a native advertising site.

A new level indeed.

Oh, yes – there’s also a native ad on the Globe’s Today’s Paper page (see lower right).

 

 

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Lots of talking points here. Discuss among yourselves.


Boston Herald Keeps Driving Grand Prix Crash Car

November 7, 2015

Give Joe Battenfeld and the racy local tabloid their due: They’re not downshifting their efforts to total the proposed Grand Prix of Boston, maybe the second-worst idea Mayor Marty Walsh has had in office. (Store 2024 – c’mon down!)

Today’s Boston Herald, Page One  (Inexplicable Little Green Numbers Galore!).

 

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Battenfeld’s piece (with Chris Cassidy):

Life in the IndyCar fast lane

Docs show target audience young, rich

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Massive luxury skyboxes and beer gardens will loom large over the proposed 2.2-mile Boston IndyCar race course in the Seaport District that could jam traffic and require more permits for the Labor Day weekend spectacle, new documents show.

A 47-page “Stakeholders Info Deck” from the Grand Prix of Boston, obtained by the Herald, is targeting young, smartphone-wielding, rich professionals.

 

Not, we might add, the Boston Herald readership. The young, smartphone-wielding, rich professionals do, however, read the Boston Globe, which is still drafting in second place.

 

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And round and round we go.


Boston Herald Drives IndyCar Coverage

November 2, 2015

The Not-So-Grand Prix of Boston keeps sputtering along, and it’s the racy local tabloid that’s serving as the pit crew.

Today’s Boston Herald, Page One.

 

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Page 2:

Mayor gives ultimatum to IndyCar

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Mayor Martin J. Walsh is demanding IndyCar promoters get their act together, issuing an ultimatum to “finalize” deals with state agencies soon, in a major toughening of his stance on the planned Labor Day road race.

In an emailed letter obtained by the Herald, Walsh’s chief of operations, Patrick Brophy, gave IndyCar just 14 days to reach financial and other agreements with several agencies that control most of the planned course on the waterfront.

“It is expected that your team will finalize agreements with all interested parties within the next two (2) weeks,” Brophy said in an email Friday to Jim Freudenberg, chief commercial officer for the Grand Prix of Boston, local promoters for the race. “Please be advised that the Mayor grows increasingly concerned with the progress (or lack thereof) of those discussions.”

 

We’ll see if IndyCar can move that fast.

Meanwhile, the Boston Globe has stalled out on the story.

(Your eat-their-dust punchline goes here.)


Stop the Presses! Herald Promotes Crosstown Rival!!

October 30, 2015

Even in the cutthroat world of daily newspapers, every now and then the mouse does a mitzvah for the lion.

 

 

So it was with the Boston Herald yesterday (tip o’ the pixel to the Missus).

 

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Wait, what?

The feisty local tabloid is actually promoting the Boston Globe’s marquee moment?

Alert the media!


Boston Dailies Double-Teamster Attorney-Fee Story

October 24, 2015

From our Mish-Math desk

On the face of it, one of the local dailies has trouble with numbers today.

Boston Globe:

City to pay lawyer in Teamsters’ case $625 an hour

The defense attorney hired by Mayor Martin J. Walsh to represent his administration in a federal investigation of a union’s alleged extortion scheme will be paid $625 an hour, according to a contract released Friday.

That rate is nearly three times what the city usually pays outside lawyers.

 

Boston Herald:

Lawyers in Teamster probe to get $910 an hour

The private legal team hired by Mayor Martin J. Walsh to investigate City Hall in the wake of the federal Teamsters extortion probe will be paid $910 an hour, according to the contract.

 

So what doesn’t add up here? Actually, it’s what does add up that accounts for the discrepancy. From the feisty local tabloid:

Attorney Brian T. Kelly, a former federal prosecutor who helped convict mobster James “Whitey” Bulger, will be paid $625 an hour while his associate will earn $285 an hour, a copy of the contract obtained by the Herald states.

 

That’s the second graf in the Herald. The Globe mentions it in the ninth.  But the stately local broadsheet has info on other costly city contracts, so let’s call it a draw.


Boston Dailies See Double in Benghazi Hearing

October 23, 2015

Interesting Page One compare ‘n’ contrast in the local dailies about yesterday’s Grill on the Hill.

 

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Looks like the Boston Globe and Boston Herald saw two different Congressional hearings yesterday. Also different: the feisty local tabloid has no news report on the kabuki that took place during the proceedings of the House Selective Reality Committee on Benghazi.

 

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If you’re keeping score at home, that’s two columns – one by Kimberly Atkins, the other from Adriana Cohen –  and one analysis piece from Chris Cassidy. Oh, yes – and an editorial headlined “Hillary’s blame game.”

(To be fair graf goes here)

To be fair, the Herald is not exactly Boston’s paper of record. But an actual news report might have been nice.


Hark! The Herald! (Radio Raves Edition)

October 19, 2015

From our Walt Whitman desk

The Boston Herald made its own page 2 today with this sort of newsish story.

Herald honored as ‘Innovator of the Year’

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PALO ALTO, Calif. — The Boston Herald was named “Innovator of the Year” yesterday after a vote of a joint conference of the Associated Press Media Editors and American Society of News Editors at Stanford University.
The coveted APME innovation award recognized the Herald for “its innovative platform called Boston Herald Radio that is fully integrated with its print, online and video divisions.”

“Innovator of the Year is a prestigious national award that speaks to a news organization’s innovative and creative approaches to reach their audience,” said Joe Hight, a member of APME’s executive committee and awards program chair. “The Boston Herald shows it is a leader in the country by winning this award. Boston Herald Radio is not only innovative but practical.

 

That’s six “innovations” if you’re keeping score at home.

Of course what’s most innovative about BHR, as we call it here at the Global Worldwide Headquarters, is the platform it provides for cross- and self-promotion. But why get technical about it on such a happy occasion?

Instead, hearty congratulations to the firsty local tabloid.

Really.


Boston Globe Namesniks Don’t Read Own Newspaper

October 15, 2015

The hardreading staff is keenly aware that the stately local broadsheet has lots of pages to wade through every day, but still . . .

From today’s Names column:

‘Ambassador’ Brady’s timing is just right at TAG Heuer event

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Tom Brady was introduced as new “brand ambassador” for luxury watchmaker TAG Heuer at an event in New York this week. What does that mean exactly? Apparently, the Pats QB will be appearing in the company’s upcoming “Don’t Crack Under Pressure” ad campaign.

 

Apparently?

Yesterday’s Boston Globe, A5.

 

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Memo to Mark Shanahan and Meredith Goldstein:

TAG (Heuer). You’re it.


Boston Herald Has Good Trolley Karma

October 6, 2015

The feisty local tabloid has two MBTA-related stories pretty much to itself today.

First, Kimberly Atkins’ column on an advertising rumpus that’s shadowed the T for two years now.

T ad issue may merit court’s consideration

Free-speech dispute on Supreme’s radar

WASHINGTON — A free-speech dispute over political ads in MBTA buses, trains and stations is likely headed for the U.S. Supreme Court and could have far-reaching effects on Screen Shot 2015-10-06 at 2.35.04 PMpaid messages on public property.

The case stems from 2013, when the MBTA agreed to post paid ads from pro-Palestinian group Committee for Peace in Israel and Palestine that read: “4.7 million Palestinians are classified by the U.N. as refugees.” But the T then rejected the American Freedom Defense Initiative’s ad, submitted in response, which read: “In any war between the civilized man and the savage, support the civilized man. Support Israel. Defeat Jihad.”

 

So far, as Atkins reports, “[t]wo federal courts had backed the MBTA’s decision to reject the AFDI ad, under its policy barring ‘disparaging’ or ‘demeaning’ messages.”

Prior to those two decisions, the MBTA’s batting average in ad dustups was well below the Mendoza Line, as the hardreading staff noted two years ago. And Atkins also writes that “[i]n New York and Philadelphia, by contrast, courts have ordered transit agencies to run paid ads they had rejected, including one that claimed Muslims believe ‘killing Jews is worship.'”

So who knows if it even gets to the Supremes, and who knows how they’ll lean.

But we’re guessing the MBTA loses this one too.

Elsewhere in today’s Herald, there’s this news from the T’s Ghost of Winter Past.

Scott bows out of bid for NTSB post

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President Obama has withdrawn his nomination of former MBTA chief Beverly Scott to the National Transportation Safety Board, abruptly ending her controversial bid to the $155,000-a-year post, the Herald has learned.

Obama officially rescinded her nomination yesterday, according to a White House document viewed by the Herald. A White House spokesman said last night Scott requested that her nomination be withdrawn “due to personal reasons related to her family.”

Efforts to reach Scott were unsuccessful.

 

That’s a surprise, eh?

(To be fair graf goes here)

To be fair, today’s Boston Globe does have a squib (via the State House News Service) about Scott, although it tells a slightly different story.

 

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Huh. Maybe we need Scott herself to come forward as the tiebreaker.

Yeah – that’s coming just like a Riverside train.